Payment Policy

 

At Reenoscycling, we aim to make purchasing bike GPS products simple, secure and convenient. This Payment Policy explains how payments are processed when you place an order through our website.

1. Accepted Payment Methods

We accept the payment methods displayed and available at checkout.

Depending on availability, these may include:

  • Debit cards

  • Credit cards

  • Other secure payment methods offered at checkout

Available payment options may vary depending on your location, device and payment provider.

2. Payment Processing

When you place an order, payment is processed through our secure payment provider.

Your payment details are transmitted using appropriate security measures.

We do not knowingly store complete payment card details on our own systems unless this is necessary and permitted by applicable law.

3. When You Are Charged

Payment is generally taken when you complete your order at checkout.

Your order will normally begin processing after successful payment confirmation.

If your payment is declined or cannot be verified, your order may not be processed.

4. Pricing and Currency

All product prices are displayed in British Pounds (GBP / £) unless otherwise stated.

The total amount payable, including any applicable delivery charges and taxes, will be shown before you complete your purchase.

We reserve the right to correct obvious pricing errors before an order is accepted.

5. Payment Verification and Fraud Prevention

For security purposes, we may carry out checks to verify transactions and prevent fraudulent activity.

If a transaction cannot be verified or appears suspicious, we may contact you for additional information or cancel the order where reasonably necessary.

If an order is cancelled after payment has been received, an appropriate refund will be issued.

6. Failed or Declined Payments

If your payment is declined, please check that:

  • Your payment details are correct.

  • Your card has not expired.

  • Your bank or card provider has approved the transaction.

  • You have sufficient funds or available credit.

Reenoscycling does not control decisions made by banks or payment providers regarding declined transactions.

7. Refunds

Approved refunds will normally be issued to the original payment method used for the purchase.

Processing times may vary depending on your bank or payment provider.

For information about returns, cancellations and refunds, please see our Return & Refund Policy.

Nothing in this Payment Policy limits your statutory rights under applicable UK consumer law.

8. Unauthorised Transactions

If you believe that an unauthorised payment has been made using your payment method in connection with an order from our website, please contact us as soon as possible.

You should also contact your bank or payment provider where appropriate.

9. Third-Party Payment Providers

Payments may be processed by third-party payment providers.

These providers may have their own terms, privacy policies and security procedures.

We recommend reviewing the relevant provider's policies when using their payment services.

10. Payment Security

We take reasonable measures to help protect payment-related information and our website against unauthorised access, fraud and misuse.

However, no online payment system can be guaranteed to be completely secure.

11. Contact Us

If you have any questions regarding payments, please contact us:

Reenoscycling
16 Thornton Pl
Immingham
ENG DN40 1ND
United Kingdom

Email: Contact@reenoscycling.co.uk
Phone: +44 7577 241619

Reenoscycling

We are committed to providing a secure, transparent and convenient shopping experience.